Set up guide

Thank you for choosing to book with Online Physical. Below is our set up guide and important things to note prior to your appointment.

ENVIRONMENT SET UP

  1. Take the time to choose or set up a quiet, safe and private environment for your consultation. Ensure to clear a space of approximately 2m x 2m.
  2. Ensure the space you are in has adequate lighting.
  3. Take note to position the camera at eye-level, as best as you can.

TECHNOLOGY SET UP

  1. Please ensure you have access to one or more of the following:
    • Desktop Computer (webcam + microphone/headphones)
    • Laptop
    • Tablet
    • Android / Apple Mobile Phone

2. Upon choosing the device, you will need to ensure you have access to a stable internet connection.

3. The online consultation will be conducted via an encrypted video call, accessible through the unique link sent via email.

VIDEO CALL GUIDE(CLINIKO)

Please reference the guide below to assist you with accessing the Video Call.

https://help.cliniko.com/en/articles/3843932-telehealth-a-guide-for-patients